The Candle Gallery

Oxford

Home / SearchContact Us / Delivery / Returns Policy / Links / Checkout

 

WHOLESALE CANDLES

Receive 10% discount when your order is £25 or more  .............  Free Delivery when your order is £40 or more    

Order Cancellation

You can cancel your order in writing within 7 days of receipt of goods. To receive a full refund or an exchange of goods, the cancelled item(s) must be returned to us within 7 days of the cancellation date. The goods must be unused and in perfect condition (including the product packaging) otherwise we will not be able to refund you. You will be refunded for the cost of the items returned.

Faulty/Damaged Goods

In the unlikely event that your goods are received faulty or damaged, we will be pleased to exchange the product or offer a refund once we have verified the fault.  You must return the goods, as received by you, in their original packaging.

When you return goods, please ensure that you obtain proof of postage as you are responsible for the goods until they reach us.

Refunds

Once your item has been returned you will be credited with the full purchase price of the item. If you paid by debit or credit card the card will be credited, otherwise you will be sent a cheque in GBP. 

 

  

View Basket

ItemQtyPrice

Sub Total: £0.00
Delivery: £0.00
Total: £0.00

 

The Candle Gallery - Online Gift Shop UK             Reviewed and approved by the Good Net Guide             The Candle Gallery - Online Gift Shop UK 

Terms & Conditions